Immediate Response Procedure Template
Introduction
Procedure Overview
Goal: To provide a clear, step-by-step process for initial injury response, aiming for swift action and care for the injured employee, and laying the groundwork for a smooth RTW process.
Step 1: Injury Occurrence
Step 2: First Aid and Medical Attention
First Aid: Detail the protocol for providing first aid, including who is responsible and where first aid kits are located.
Medical Attention: Procedure for determining when and how to seek additional medical attention.
Step 3: Notification and Documentation
Internal Notification: Specify who within the organization should be notified about the injury (e.g., supervisors, HR).
Documentation: Describe the process of documenting the injury, including what forms to fill out and where to submit them.
Step 4: Initial Assessment
Gather Information: Outline how to gather initial information about the injury, such as the cause, nature, and potential witnesses.
Assess Immediate Needs: Guidelines on assessing the immediate needs of the injured employee.
Step 5: Communication with the Injured Employee
Immediate Communication: Emphasize the importance of initial communication with the injured employee, focusing on empathy and support.
Ongoing Communication: Plan for ongoing communication to monitor the employee’s condition and keep them informed about the RTW process.
Step 6: Initiating the RTW Process
Step 7: Review and Update the Procedure
Regular Review: Stress the need for regular review and updates to the procedure based on feedback and changes in the workplace.
Continuous Improvement: Encourage a culture of continuous improvement in injury response and management.
Conclusion
Summarize the importance of having a well-defined immediate response procedure and its impact on the success of the RTW program.