Support Strategy Guidelines for RTW Program

Introduction

This document outlines guidelines for developing a comprehensive support strategy within your RTW program. It aims to ensure that employees returning from leave due to injury or illness receive the necessary support for a successful and sustainable reintegration into the workplace.

Part 1: Understanding Support Needs

  • Assessing Individual Needs: Guidelines on assessing the returning employee's specific support requirements.

  • Psychological and Emotional Considerations: Recognizing the importance of addressing not just physical, but also mental and emotional well-being.

Part 2: Components of a Support Strategy

  • Mentorship and Peer Support:

    • Establishing a buddy system for returning employees.

    • Assigning mentors or peers who can provide guidance and assistance.

  • Access to Professional Services:

    • Providing connections to counseling or occupational therapy services.

    • Arranging sessions with vocational rehabilitation specialists if needed.

  • Regular Check-Ins and Feedback:

    • Scheduling regular meetings with supervisors or HR representatives.

    • Creating an open channel for ongoing feedback and discussion.

Part 3: Creating an Inclusive Environment

  • Training for Staff: Offering training sessions to coworkers and managers on the importance of inclusivity and empathy in the workplace.

  • Awareness Campaigns: Implementing internal campaigns to promote understanding and acceptance of the RTW program and its objectives.

Part 4: Communication and Information Sharing

  • Clear Communication of Support Options: Ensuring all employees are aware of the available support mechanisms.

  • Confidentiality and Sensitivity: Maintaining confidentiality and handling sensitive information with care.

Part 5: Monitoring and Adjusting the Strategy

  • Regular Reviews: Setting up a process for regular review of the support strategy's effectiveness.

  • Flexibility for Adjustments: Keeping the strategy flexible and adaptable to individual needs and changing circumstances.

Part 6: Success Measurement and Reporting

  • Key Performance Indicators (KPIs): Establishing KPIs to measure the success of the support strategy.

  • Reporting Mechanisms: Creating a system for reporting and analyzing the data to inform continuous improvement.

Conclusion:

A summary emphasizing the critical role of a well-structured support strategy in enhancing the effectiveness of the RTW program and fostering a positive work environment.